JOPLIN, MO. - A video circulating on social media shows a local United States Postal Service carrier throwing a package to a door for delivery.
The carrier was lucky, there wasn't anything breakable inside. But the homeowner was still shocked when she heard the package hit her door instead of a knock.
"Oh my gosh, did she just throw that package, and I thought why would you do that?" said Jade Schumann, Resident.
Jade Schumann was expecting a package on Sunday, and it was delivered on time.
"I was sitting on the couch and I heard something hit my door." said Jade Schumann, Resident.
But instead of dropping it off and ringing the doorbell, the carrier threw it at the door and Schumann caught it all on camera. It's only one of more than five billion packages the United States Postal Service delivers this time of year.
"Right now a lot since it's Christmas time." said Jade Schumann, Resident.
This is a first.
"Nothing thrown, never had that happen." said Jade Schumann, Resident.
Schumann knows first hand how packages should be dealt with - she spent four years handling them at a different delivery service.
"We had to go to every door, we didn't get a mailbox, we didn't have those luxuries of just pulling up and putting mail in, it's just pure laziness to do it." said Jade Schumann, Resident.
In a statement obtained by KODE, the USPS says they are "committed to providing outstanding service to its customers and postal employees take great pride in their work...even one mishandled package is unacceptable and does not reflect the careful efforts of the thousands of professional, dedicated carriers and clerks in our workforce."
USPS continues to say they are looking into the matter. While Schumann's just glad the box was only full of cat toys.
"I've had plenty of breakable items that have been delivered that if they had done that to would have surely broke." said Jade Schumann, Resident.
USPS adds, quote, "the vast majority of the nearly five billion packages shipped using the U.S. Postal Service each year arrive swiftly, safely and intact."