Heather was born in Carthage, Missouri but has been a Webb City Cardinal all through school. She has a daughter, Haidyn and husband, Matt. Her husband is a past Webb City High School star running back for the first State Championship team. Haidyn is athletic as well, with softball successes including the KS State Championship last year, also her traveling team rated fifth in Nationals.
Heather works in the front office and is usually the one who greets patients with her contagious smile and beautiful white teeth. She works with scheduling patients, filing insurance, and calling on insurance claims. She is multitalented with the capability of stepping into the operatory to assist the doctor when needed. Heather has been with Dr. Caldwell for 13 years.